Privacy Policy

Last updated October 13, 2026

Apper builds focused tools for the daily work of small and mid-sized businesses — orders and tables, invoicing and stock, planning and notes. All of them run on a single Apper account, so this policy explains, in one place, what we collect and how we handle it.

Who we are

Apper is the data controller for the account and billing information described here. We operate the tools you see on this site — including Poscloud, Posmanager, Menu, Delivery, Reserve, Finance, Sale, Planner and Note — together with Workspace, the account layer that connects them.

We run our own servers rather than reselling your data to third parties, so the tools stay available while your business day is running.

Data we collect

We collect the information needed to create and operate your account, and the business data you choose to enter into the tools.

  • Account data: your name, email address, business name and contact details.
  • Billing data: your subscription plan, invoices and the payment details handled by our payment provider.
  • Business data: the records you create in the tools, such as orders, tables, stock, invoices, supplier accounts, opportunities, quotes, reservations, notes and calendar entries.
  • Usage data: sign-in events, the tools you open and basic diagnostics that help us keep the service reliable and secure.

Integrations you connect

Some tools only work if you connect an external service, and that connection is always initiated by you. Planner can connect to your Gmail inbox to turn emails into tasks; Reserve and Poscloud can take prepayment through PayTR; Finance issues and receives e-Invoices through the official GİB infrastructure; Delivery can pull orders from partners such as Uber Eats.

When you connect one of these services, we access only what the feature needs, and the provider’s own privacy terms also apply to that connection.

How we use your data

We use your data to:

  • Provide and operate the tools your account has access to.
  • Keep one account, one team and one set of permissions consistent across every tool.
  • Process subscriptions, issue invoices and meet legal record-keeping duties such as e-Invoice obligations.
  • Deliver 24/7 support and respond to your requests.
  • Detect abuse, prevent fraud and keep the service secure.

How we share data

We do not sell your personal data. We share it only with the parties required to run the service:

  • Payment and e-Invoice providers, to process transactions and issue official documents.
  • Infrastructure and delivery partners, under strict confidentiality, to host and serve the tools.
  • Authorities, where a legal obligation requires it.
  • Teammates you add in Workspace, who see only the businesses and tools you grant them.

Retention and security

We keep your account and business data for as long as your account is active, and for the retention periods required by tax and commercial law afterwards. Backups and logs are kept only as long as needed for security and recovery.

Data is stored on servers we operate ourselves and protected with encryption in transit, access controls and monitoring.

Your rights

You can request access to your personal data, ask us to correct it, delete it or export it, and object to or restrict certain processing. Because your business data belongs to you, you can export or delete it from within the tools at any time.

To exercise any of these rights, contact us using the details below and we will respond within the period required by applicable law.

Cookies

We use strictly necessary cookies to keep you signed in and to remember your language preference. We do not use advertising trackers on this site.

Changes to this policy

We may update this policy as the tools and the law change. The “Last updated” date at the top always reflects the current version, and material changes will be announced through the tools or by email.

Contact

Questions about this policy or about your data can be sent to our support team, which is available around the clock.